What is a Business Process?

A Business Process is a set of linked, structured, standardised and step-wise activities or tasks performed by individuals or groups of stakeholders, which, once they are completed, achieve a specific result or organisational goal.


A Business Process is best mapped and visualised as a flowchart of a sequence of activities.

Examples of Business Processes (simplified):

How to respond to a query from a potential customer:

How to solve a technical problem:

How to distribute a new document received from a vendor:

Kerr Noll Consultants possess in-depth experience of Business Processes analysis.


We can help your organisation streamline its processes and consequently increase its profit margins.


Contact us to find out how we can support your organisation.